Wells Fargo Unauthorized Accounts Settlement
P.O. Box 2594, Faribault, MN 55021-9594

Official Informational Website

Wells Fargo Unauthorized Account Settlement

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Status Update

Updated: 02/19/2021

All payments for the Court-approved Settlement have been mailed to eligible Class Members..

Class Members must deposit or cash their checks as soon as possible while they are still valid. The void period is printed on the check.

Eligible Class Members who may have misplaced or do not have their check can contact the Settlement Administrator to request a replacement. This may be done by clicking here to submit your request online. This is the quickest and most efficient way of submitting your request. Eligible Settlement Class Members can also call 1-866-431-8549 and speak with a Customer Service Representative during the business hours of Monday through Friday, between 8 a.m. and 6 p.m. Central time or by sending an email to info@wfsettlement.com.

If you have received a check from the Settlement and have questions specifically about the check, please click here.

For questions regarding your open checking, savings, credit card, or line of credit accounts, please contact Wells Fargo at 1-844-931-2273 (1-844-WF1-CARE) between 8:00 AM EST and 10:00 PM EST Monday through Saturday, and Sunday from 9:00 AM ET and 6:00 PM ET, or visit your local branch.


The deadline to file a claim was July 7, 2018. This deadline has passed. Claim forms are no longer being accepted.


A $142 Million Settlement with Wells Fargo includes customers who had certain Wells Fargo credit cards, lines of credit, checking or savings accounts opened or applied for in their name without their permission, or had authorized identity theft protection services from Wells Fargo, from May 1, 2002 to April 20, 2017.

Cash benefits may include:

  • A payment to compensate you for fees you may have paid in connection with unauthorized accounts.
  • Cash to compensate you for damages caused by harm to your credit.
  • Plus, any money remaining in the fund, after paying the benefits above and all costs and expenses, will be paid out as additional compensation on a per-account basis

Additional details pertaining to this Settlement will be provided on this website as they become available

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Dates & Deadlines

Payments mailed to all eligible Class Members.

Monthly reissue mailing of settlement payments begins.

Reminder postcards mailed to eligible Class Members with uncashed settlement payments.

Deadline for eligible Class Members to request payment reissue prior to Settlement Administrator escheating uncashed settlement payments.

Monthly reissue mailing of settlement payments ends.

Last possible Settlement payment void date.

Commence escheatment of uncashed settlement payments - Reissue requests received after May 14, 2021 will be handled through the escheatment process.

The deadline for filing claims has passed.